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MAC address of "Multiple phones of same model"

Discussion in '3CX Phone System - General' started by Tempus.IT, Jan 21, 2015.

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  1. Tempus.IT

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    We have a couple extensions that are provisioned to multiple phones (people with multiple offices for example). In the 3CX console, instead of show a MAC address it says "Multiple phones of same model". If I request to reprovision a phone, it asks which MAC...kind of annoying. The worst part is, it never seems to remember which MAC goes where!



    Anyone else run into this? Is this a configuration error or a bug or intended behavior?

    It seems like, since the phone template is being applied via MAC, it should be able to keep them straight elsewhere in the system.
     

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  2. Bunce

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    Yeah - same problem here.

    We have some extensions where staff work from home using the same model as at work - strange way of handling it.
     
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