Make call doesn´t work with Windows Client 15.5 and snomD765

Discussion in 'Clients' started by Mustafa Coskun, Jan 30, 2018.

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  1. Mustafa Coskun

    Jan 25, 2018
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    Hi colleagues,

    after upgrade 3CX from Version 14 to 15.5 and FW Update for snomD765 to recent supported 3CX Version ( making call doesn´t work in CTI mode.
    In softphone mode everything is fine.

    Some informations:
    We have more than 4 clients and all doesn´t work
    snomD765 with firmware
    Windows Client 15.5.7262.2
    OS is Windows 7 with 64Bit

    User Intercom for Make call (Anruf Gegensprechen) is already deactivated (regarding thread from by Jan Koberg, Nov 12, 2017)
    QoS - hidden tags are already deactivated
    Reprovision and restarting of snomD765 already performed
    Also make call from Webclient is working

    I am looking forward to read from you.

    Edit: Not supported firmware works fine. I downgraded it and tried it out. Therefore the configuration of actual firmware has something that conflict with it.
    #1 Mustafa Coskun, Jan 30, 2018
    Last edited: Jan 30, 2018
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