Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Make Session Border Controllers (SBC) an object

Discussion in 'Ideas' started by accentlogic, Feb 13, 2017.

Make Session Border Controllers (SBC) an object 5 5 14votes
5/5, 14 votes

  1. accentlogic

    accentlogic New Member

    Joined:
    Nov 14, 2013
    Messages:
    181
    Likes Received:
    77
    Currently each phone must have the IP address of a chosen SBC manually entered. Please add a list of Session Border Controllers so that these systems can be manually entered (or even automatically populated when an SBC checks in). Ideally, the SBC would have an internal identifier and would pass the LAN IP to the PBX. This HOSTNAME of the SBC could be used.

    It should also be included in email alerts when there is a registration change event.

    This will have two benefits:
    1 - Provisioning will be faster an less prone to mistakes
    2 - An SBC IP address change only needs to be done once, and the affects all phones using that SBC.
    3 - If the SBC Hostname can be used, and passed to the phones for provisioning, then an SBC IP address change is not an issue.

    This will allow us to configure an SBC for DCHP and configure the extensions, ship to the client and when the SBC checks in we can manually update the SBC LAN IP in the PBX (if it does not auto populate or use the HOSTNAME) and then when the phones start RPS will pull the correct settings.
     
    #1 accentlogic, Feb 13, 2017
    Last edited: Nov 7, 2017
    nitrox, mikeimpo and bbaker73 like this.
  2. V..

    V..

    Joined:
    Feb 14, 2017
    Messages:
    74
    Likes Received:
    29
    If you were using supported phone accentlogic you should be able to leverage the PnP provisioning feature of 3CX by assigning phones to extensions using the phones tab of the management console.

    There would then be no need to enter these IP addresses manually.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Nathan Boyd

    Joined:
    Feb 2, 2017
    Messages:
    46
    Likes Received:
    11
    @V.., While that is a valid option, but it is not always feasible in a pre-configure and ship to client scenario.
     
  4. bbaker73

    bbaker73 New Member

    Joined:
    Nov 27, 2015
    Messages:
    141
    Likes Received:
    25
    I agree. I'd like to somehow see connected SBC's in the management console (hostname, lan ip, public IP). See a list of which extensions are assigned to each for managing load. In extension phone provisioning, be able to enter ip address manually of SBC OR use drop down list of connected SBC's to auto fill the hostname or ID of some sorts, lan IP of the SBC.

    Something like that to make it more dynamic and easier to manage multiple sbc's and extensions.
     
    mikeimpo and accentlogic like this.
  5. accentlogic

    accentlogic New Member

    Joined:
    Nov 14, 2013
    Messages:
    181
    Likes Received:
    77
  6. accentlogic

    accentlogic New Member

    Joined:
    Nov 14, 2013
    Messages:
    181
    Likes Received:
    77
    Using the HOSTNAME of the SBC for provisioning might make this an easy one to implement and manage. We already use a unique hostname for each SBC. If would require the site DNS to function properly, but in most cases where this would be used (small shops with a basic network configuration) the router handles DHCP and DNS.
     
  7. Silly English Kniggit

    Joined:
    Sep 13, 2017
    Messages:
    220
    Likes Received:
    89
    While using the IP is not great - using the hostname is probably worse in many cases, specifically because of the DNS issue with small locations. Router might act as DNS relay, but ability to serve is less common and even less commonly configured. Could mDNS help here at all? Would it be reliable enough if it did?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  8. accentlogic

    accentlogic New Member

    Joined:
    Nov 14, 2013
    Messages:
    181
    Likes Received:
    77
    On small networks with typical SOHO firewalls where the router acts as a DNS relay we often see printers setup using the DNS name with no issues. The mDNS idea is interesting, but I can't answer your questions as I have no experience with it.
     
  9. NathanD

    Joined:
    Dec 29, 2017
    Messages:
    6
    Likes Received:
    4
    Please this would make life so much easier for small installs at remote locations. Sometimes changes are made that you have little control over and suddenly no more phones as its all on the wrong subnet now.
     
  10. red45

    Joined:
    Nov 4, 2014
    Messages:
    62
    Likes Received:
    15
    I agree with NathanD.