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Make Transfer on Webclient (and even all other clients) more touch-/userfriendly

Discussion in 'Ideas' started by info@matic-tec.de, Jan 17, 2018.

Make Transfer on Webclient (and even all other clients) more touch-/userfriendly 5 5 12votes
5/5, 12 votes

  1. info@matic-tec.de

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    We have lost a potential customer 1 month ago, because the transfer on the webclient and even the windows client is not touch optimized. They decided for a swyx pbx, only because the transfer is more userfriendly and touch optimized.

    On the webclient when I click on "Transfer" or "Attended Transfer" than a search field will be opened. This is nice, but it would be better to show at least my "Favorites" with there profile pictures. This way only one click would be needed. Or make it possible to let the user choose in the settings which groups on transfer should be shown.

    A simple thing with great potential to be loved by the users.

    Please vote if you think it is a nice feature.
     
    #1 info@matic-tec.de, Jan 17, 2018
    Last edited: Jan 23, 2018
    nitrox and Christian Hoechst like this.
  2. jed

    jed New Member

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    +one... We have a customer that has been waiting for this functionality as well.
     
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  3. mortenjorge

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    +1 - This is much needed :)
     
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  4. info@matic-tec.de

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    It is also very fast and comfortable.
     
  5. jed

    jed New Member

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    Hi will we have a change that you change the Webclient so we can select who to transfere to, without the need for using a keyboard? Like said, expand the favorites or any other group, when a user select to forward a call.

    Thank you
     
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    #5 jed, Apr 17, 2018
    Last edited: Apr 18, 2018
    nitrox likes this.
  6. Christian Hoechst

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  7. info@matic-tec.de

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  8. Nick Galea

    Nick Galea Site Admin

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    Interesting... Yes we will. Touch screen with web client is so much more user friendly than phone with sidecar. And it fits with our strategic direction....
     
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    nitrox likes this.
  9. nitrox

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