- Joined
- Nov 9, 2010
- Messages
- 3
- Reaction score
- 0
Hi there, I could say I am a total "ignorant" person when we talk about VOIP and IP PBX but I am trying to learn as much as possible. We are considering at our company to buy 3cx phone system, but I am not being able to do basic thing such as make a outside call....I will use Skype SIP, I have credits, I have a local number, I think I configured that correctly but it doesnt work, when I try do Dial (I think I am doing correctly) it gives me an error, so, I would ask for some good soul to tell me step by step what and how should I configure 3CX to, using Skype SIP, make an outside call to a land line phone...can someone help me or tell me where I can get good instructions on how to do it ?
Just as information, I created the VOIP Provider for Skype SIP following it's instrucions, the phone number Skype Assigned to me is +552137173234 (I have no idea how to configure this number) the Auth ID is: 99051000121855 and the password is the one Skype gave to me I didnt change. I saw the tab outbound parameters, but I have no idea how to configure that and also I am not sure if that is necessary.
What I did else was I created an Outbound rule ( I assumed that I need that to do calls to real phone numbers, but not sure) basically I setup the extensions to 100-104 (I only have those configured), the number prefix is 8 ( I think, if I am not mistaken this is the number I have to dial for the system to understand it should call an outside number using Skype SIP), number lenght I put 15, I have no idea how to use it, and the stip digits is 1 as I understood I have to remove the number 8, so skype will get only the 15 number I dial after the 8, but, after doing that restarting the service, that doesnt work...I need some help !
Thanks in advance,
Cristiano
Just as information, I created the VOIP Provider for Skype SIP following it's instrucions, the phone number Skype Assigned to me is +552137173234 (I have no idea how to configure this number) the Auth ID is: 99051000121855 and the password is the one Skype gave to me I didnt change. I saw the tab outbound parameters, but I have no idea how to configure that and also I am not sure if that is necessary.
What I did else was I created an Outbound rule ( I assumed that I need that to do calls to real phone numbers, but not sure) basically I setup the extensions to 100-104 (I only have those configured), the number prefix is 8 ( I think, if I am not mistaken this is the number I have to dial for the system to understand it should call an outside number using Skype SIP), number lenght I put 15, I have no idea how to use it, and the stip digits is 1 as I understood I have to remove the number 8, so skype will get only the 15 number I dial after the 8, but, after doing that restarting the service, that doesnt work...I need some help !
Thanks in advance,
Cristiano