Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Making external calls using Sipgate

Discussion in '3CX Phone System - General' started by tsymonds, Aug 17, 2007.

Thread Status:
Not open for further replies.
  1. tsymonds

    Joined:
    Aug 17, 2007
    Messages:
    6
    Likes Received:
    0
    Hello,

    In order to determine if I have a problem with 3CX, I have a question:

    Using the free version is it possible to make external calls using a VOIP provider like Sipgate.

    Many Thanks
     
  2. Costas3CX

    Costas3CX New Member

    Joined:
    Jan 23, 2007
    Messages:
    217
    Likes Received:
    0
    Yes. There is no problem. SIPGATE works just fine with free version
     
  3. tsymonds

    Joined:
    Aug 17, 2007
    Messages:
    6
    Likes Received:
    0
    Ok, Thanks.

    I have a problem then:

    I can receive calls from Sipgate with no problem, however I can not make any external calls even using the Sipgate test 10000 number.

    These are the messages from the Server Status

    14:59:43.419 CallConf::eek:nIncoming [CM003002] Call(1): Destination not available for call from sip:100@172.16.20.2 to sip:10000@172.16.20.2
    14:59:43.419 CallConf::Rejected [CM103005] Call(1) is rejected: Destination does not exist, or is not registered
    14:59:42.622 CallConf::eek:nIncoming [CM103002] Call(1): Incoming call from 100 (Ext.100) to sip:10000@172.16.20.2
     
  4. rapidtechltd

    Joined:
    Aug 13, 2007
    Messages:
    2
    Likes Received:
    0
    sipgate

    have you got an outbound rule set
     
  5. tsymonds

    Joined:
    Aug 17, 2007
    Messages:
    6
    Likes Received:
    0
    I have fixed the problem over the weekend:

    You are correct it is to do with rules, I deleted th r from the Transform mask field and this fixed the problem.

    Thanks for all your help.
     
Thread Status:
Not open for further replies.