Making external calls using Sipgate

Discussion in '3CX Phone System - General' started by tsymonds, Aug 17, 2007.

  1. tsymonds

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    Hello,

    In order to determine if I have a problem with 3CX, I have a question:

    Using the free version is it possible to make external calls using a VOIP provider like Sipgate.

    Many Thanks
     
  2. Costas3CX

    Costas3CX New Member

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    Yes. There is no problem. SIPGATE works just fine with free version
     
  3. tsymonds

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    Ok, Thanks.

    I have a problem then:

    I can receive calls from Sipgate with no problem, however I can not make any external calls even using the Sipgate test 10000 number.

    These are the messages from the Server Status

    14:59:43.419 CallConf::eek:nIncoming [CM003002] Call(1): Destination not available for call from sip:100@172.16.20.2 to sip:10000@172.16.20.2
    14:59:43.419 CallConf::Rejected [CM103005] Call(1) is rejected: Destination does not exist, or is not registered
    14:59:42.622 CallConf::eek:nIncoming [CM103002] Call(1): Incoming call from 100 (Ext.100) to sip:10000@172.16.20.2
     
  4. rapidtechltd

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    sipgate

    have you got an outbound rule set
     
  5. tsymonds

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    I have fixed the problem over the weekend:

    You are correct it is to do with rules, I deleted th r from the Transform mask field and this fixed the problem.

    Thanks for all your help.
     

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