Management Console not always loading

Discussion in '3CX Phone System - General' started by Eric Jan, Apr 13, 2018.

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  1. Eric Jan

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    I have a problem, that sometimes the Management Console is either not loading at all, or only loading partially.

    Attached are multiple screenshots that show the different possible states that might present itself to the user if he tries to open up the Console. Reloading without changing anything might lead to another appearance.

    This problem exists in Chrome an Firefox, haven't tried Edge so far. Reloading the Nginx Service does not help.

    It does not make a difference if I try to connect by (internal) FQDN or IP.

    The system is a Windows 8.1 Pro with 3CX Professional 15.5.10244.4
     

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  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @Eric Jan

    Is there any A/V program running on the server that might be causing this? You can also hit the F12 button (on chrome) and see if there are any errors while loading the page.
    Also check if the management console service is running when you are facing this issue.
     
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