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Managing Call By Name

Discussion in '3CX Phone System - General' started by dcline97, Jan 21, 2010.

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  1. dcline97

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    Hi All,

    I've been searching through past posts looking for information about how to manage Call By Name. I know how to change the voice prompt to now say "Please enter user's LAST' name or press # to exit", but how do I manage what happens after someone presses the # key? Currently it simply disconnects the call. I'd rather have it go back to the Digital Receptionist.

    Ideas?

    Thanks,
    Dave
     
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