Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Maximum number of digits dialed is insufficient

Discussion in '3CX Phone System - General' started by nmangaoang, Sep 7, 2007.

Thread Status:
Not open for further replies.
  1. nmangaoang

    Joined:
    Jun 22, 2007
    Messages:
    35
    Likes Received:
    0
    Hi,

    It seems the maximum number of digits dialed for PSTN gateway is only 10 digits. This is a problem for me since some area codes in our country is more than 2 digits. So if I dial 9 + area code + 7 digits telephone number, the system tends to outpulse after I dial the 10th digit.

    Ex: 9 032 7221234
    With this example I can only dial 9 032 722123.

    Is there anyway to allow more than 10 digits? 3CX ver. 3.0.2328.0

    Thanks,
    Nick
     
  2. nb

    nb Support Team
    Staff Member 3CX Support

    Joined:
    Jun 7, 2007
    Messages:
    2,153
    Likes Received:
    175
    Why is it 10 digits only Nick? I am able to dial a number 14 digits long?

    By the way - you are using an older version. Current stable versionis downloadable from 3CX website - version 3.1.2434. Upgrade ASAP. Many problems will be solved. Regards
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. nmangaoang

    Joined:
    Jun 22, 2007
    Messages:
    35
    Likes Received:
    0
    Great!!!

    Thanks a lot Nick.

    I will let you know the result.

    Cheers,
    Nick
     
  4. nmangaoang

    Joined:
    Jun 22, 2007
    Messages:
    35
    Likes Received:
    0
    Hi Nick,

    Haven't upgraded yet but you're right i can dial more than 10 digits if I use softphone.
    The problem was with the Polycom IP330. It only allows me to dial 10 digits.

    Thanks Again...
     
Thread Status:
Not open for further replies.