Maximum number of digits dialed is insufficient

Discussion in '3CX Phone System - General' started by nmangaoang, Sep 7, 2007.

  1. nmangaoang

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    Hi,

    It seems the maximum number of digits dialed for PSTN gateway is only 10 digits. This is a problem for me since some area codes in our country is more than 2 digits. So if I dial 9 + area code + 7 digits telephone number, the system tends to outpulse after I dial the 10th digit.

    Ex: 9 032 7221234
    With this example I can only dial 9 032 722123.

    Is there anyway to allow more than 10 digits? 3CX ver. 3.0.2328.0

    Thanks,
    Nick
     
  2. nickybrg

    nickybrg Well-Known Member
    3CX Staff

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    Why is it 10 digits only Nick? I am able to dial a number 14 digits long?

    By the way - you are using an older version. Current stable versionis downloadable from 3CX website - version 3.1.2434. Upgrade ASAP. Many problems will be solved. Regards
     
  3. nmangaoang

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    Great!!!

    Thanks a lot Nick.

    I will let you know the result.

    Cheers,
    Nick
     
  4. nmangaoang

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    Hi Nick,

    Haven't upgraded yet but you're right i can dial more than 10 digits if I use softphone.
    The problem was with the Polycom IP330. It only allows me to dial 10 digits.

    Thanks Again...
     

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