mediatrix 4404

Discussion in '3CX Phone System - General' started by danielgc, Oct 16, 2007.

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  1. danielgc

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    Does 3CX support this gateway? If so, is there any step-by-step guide i can follow? I can't get 3CX to work with this gateway. Any help will be appreciated.

    Thanxs.
    Daniel.
     
  2. bhavank

    bhavank New Member

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    Hello

    Please send the detailed manual at 3cx@etyping.co.in so that we could guide you in a much better manner.
     
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  3. danielgc

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    which manual are you talking about? the Mediatrix gateway manual?
     
  4. Nick Galea

    Nick Galea Site Admin

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    We dont support that gateway. See our support section for the list of gateways that we do support.
     
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  5. 5qg4

    5qg4 Active Member

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    Hi Nick,

    Just to confirmed that 3CX not support all Mediatrix gateways(FXO, BRI and PRI). Is it correct?
     
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  6. RobLloyd

    RobLloyd Member

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    I just signed up with a company to get those at reseller prices (plus other brands). The sales person there recommended those over some other ones. I won't be ordering that one to demo now.

    Glad someone asked about it.
     
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  7. dyntech

    dyntech New Member

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    That's too bad they aren't supported. They are great gateways.
     
  8. voipx2004

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    Hello,
    I have the same problem, outgoing calls to ISDN line working, incoming calls log error "Authentication failed due to unidentified" and "Unidentified incoming call. Review INVITE and adjust source identification" .

    I need urgently Help, is my first installation of this product and Mediatrix 4404 works with Linksys products. INVITE is not in correct format...

    LOG:


    [CM302001]: Authorization system can not identify source of: SipReq: INVITE 10.10.1.105:5060 tid=a97907933 cseq=INVITE contact=NUMBDER_OUT@10.10.1.101:5061 / 451381171 from(wire)


    [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:10.10.1.105:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.10.1.101:5061;branch=z9hG4bKa97907933
    Route: [sip:10.10.1.105:5060;lr]
    Contact: [sip:NUMBER_OUT@10.10.1.101:5061]
    To: [sip:MSN1@10.10.1.105:5060]
    From: [sip:NUMBER_OUT@10.10.1.105:5060];tag=a46603cc4e60100
    Call-ID: 6b7e9558cdb3926d72d19d60ef9c7b8f@10.10.1.105
    CSeq: 451381171 INVITE
    Session-Expires: 3600
    Min-SE: 1800
    Allow: INVITE, ACK, BYE, CANCEL, REFER, NOTIFY
    Supported: timer, replaces
    User-Agent: Mediatrix 4404 v1.1.9.85
    Content-Length: 0


    [CM302002]: Authentication failed due to unidentified source of: SipReq: INVITE 10.10.1.105:5060 tid=462a70cf5 cseq=INVITE contact=NUMBER_OUT@10.10.1.101:5061 / 451381172 from(wire)


    [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:10.10.1.105:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.10.1.101:5061;branch=z9hG4bK462a70cf5
    Route: [sip:10.10.1.105:5060;lr]
    Contact: [sip:NUMBER_OUT@10.10.1.101:5061]
    To: [sip:MSN1@10.10.1.105:5060]
    From: [sip:NUMBER_OUT@10.10.1.105:5060];tag=a46603cc4e60100
    Call-ID: 6b7e9558cdb3926d72d19d60ef9c7b8f@10.10.1.105
    CSeq: 451381172 INVITE
    Session-Expires: 3600
    Min-SE: 1800
    Allow: INVITE, ACK, BYE, CANCEL, REFER, NOTIFY
    Proxy-Authorization: Digest response="07794046999929a9438da2e37392f12c",username="10000",realm="3CXPhoneSystem",nonce="12851763760:12886bd4e1f5db3cbad7c667c9dde95f",algorithm=MD5,uri="sip:10.10.1.105:5060"
    Supported: timer, replaces
    User-Agent: Mediatrix 4404 v1.1.9.85
    Content-Length: 0


    [CM102001]: Authentication failed for SipReq: INVITE 10.10.1.105:5060 tid=462a70cf5 cseq=INVITE contact=NUMBER_OUT@10.10.1.101:5061 / 451381172 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
     
  9. archie

    archie Well-Known Member
    3CX Support

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    Try to set Source idetification for this gateway to
    Contact : host-port = Custom value 10.10.1.101:5061
     
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  10. voipx2004

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    Very good!

    Problem is solved, many thanks! :D

    I have tried without port number during my tests...

    MEDIATRIX 4404 Works with direct MSN to internal numbers.

    Best regards.
     
  11. dyntech

    dyntech New Member

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    Archie,

    Do you think the same fix would work with a Mediatrix 1204?

    I remember getting a very similiar error a while back but gave up trying to get it to work.
     
  12. archie

    archie Well-Known Member
    3CX Support

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    I'm not sure. We've tried to work with 1204 a long-long time ago and were unsuccessful. I recall we had a problem with one-stage dialing, but I don't remember details. After that fault we abandoned attempts to work with it.
     
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