Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Mediatrix 4404

Discussion in '3CX Phone System - General' started by pedroramalho, Jan 28, 2008.

Thread Status:
Not open for further replies.
  1. pedroramalho

    Joined:
    Jan 28, 2008
    Messages:
    2
    Likes Received:
    0
    Hello,

    I'm try to connect one mediatrix 4404 but I can only made phone calls. When I try to recive one call the 3CX log say that are one problem authentication.
    Wath can I do?

    "Reason: Credentials don't matchm check that authorization-ID and pasword match the ones in extension settings"
     
  2. alicic

    alicic New Member

    Joined:
    Oct 3, 2007
    Messages:
    119
    Likes Received:
    0
    please find the fileds somethibg like "authentication" in Mediatrix configuration and put the values of your lines. This might help
     
  3. voipx2004

    Joined:
    Apr 4, 2008
    Messages:
    3
    Likes Received:
    0
    Hello,
    I have the same problem, outgoing calls to ISDN line working, incoming calls log error "Authentication failed due to unidentified" and "Unidentified incoming call. Review INVITE and adjust source identification" .

    I need urgently Help, is my first installation of this product and Mediatrix 4404 works with Linksys products. INVITE is not in correct format...

    LOG:


    [CM302001]: Authorization system can not identify source of: SipReq: INVITE 10.10.1.105:5060 tid=a97907933 cseq=INVITE contact=NUMBDER_OUT@10.10.1.101:5061 / 451381171 from(wire)


    [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:10.10.1.105:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.10.1.101:5061;branch=z9hG4bKa97907933
    Route: [sip:10.10.1.105:5060;lr]
    Contact: [sip:NUMBER_OUT@10.10.1.101:5061]
    To: [sip:MSN1@10.10.1.105:5060]
    From: [sip:NUMBER_OUT@10.10.1.105:5060];tag=a46603cc4e60100
    Call-ID: 6b7e9558cdb3926d72d19d60ef9c7b8f@10.10.1.105
    CSeq: 451381171 INVITE
    Session-Expires: 3600
    Min-SE: 1800
    Allow: INVITE, ACK, BYE, CANCEL, REFER, NOTIFY
    Supported: timer, replaces
    User-Agent: Mediatrix 4404 v1.1.9.85
    Content-Length: 0


    [CM302002]: Authentication failed due to unidentified source of: SipReq: INVITE 10.10.1.105:5060 tid=462a70cf5 cseq=INVITE contact=NUMBER_OUT@10.10.1.101:5061 / 451381172 from(wire)


    [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:10.10.1.105:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.10.1.101:5061;branch=z9hG4bK462a70cf5
    Route: [sip:10.10.1.105:5060;lr]
    Contact: [sip:NUMBER_OUT@10.10.1.101:5061]
    To: [sip:MSN1@10.10.1.105:5060]
    From: [sip:NUMBER_OUT@10.10.1.105:5060];tag=a46603cc4e60100
    Call-ID: 6b7e9558cdb3926d72d19d60ef9c7b8f@10.10.1.105
    CSeq: 451381172 INVITE
    Session-Expires: 3600
    Min-SE: 1800
    Allow: INVITE, ACK, BYE, CANCEL, REFER, NOTIFY
    Proxy-Authorization: Digest response="07794046999929a9438da2e37392f12c",username="10000",realm="3CXPhoneSystem",nonce="12851763760:12886bd4e1f5db3cbad7c667c9dde95f",algorithm=MD5,uri="sip:10.10.1.105:5060"
    Supported: timer, replaces
    User-Agent: Mediatrix 4404 v1.1.9.85
    Content-Length: 0


    [CM102001]: Authentication failed for SipReq: INVITE 10.10.1.105:5060 tid=462a70cf5 cseq=INVITE contact=NUMBER_OUT@10.10.1.101:5061 / 451381172 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
     
  4. pedroramalho

    Joined:
    Jan 28, 2008
    Messages:
    2
    Likes Received:
    0
    Hello,

    I have now see the problem
    you should change the header on the mediatrix with one rule.

    more information pedro.ramalho@lojavirtual.pt
     
Thread Status:
Not open for further replies.