Mediatrix 4404

Discussion in '3CX Phone System - General' started by pedroramalho, Jan 28, 2008.

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  1. pedroramalho

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    Hello,

    I'm try to connect one mediatrix 4404 but I can only made phone calls. When I try to recive one call the 3CX log say that are one problem authentication.
    Wath can I do?

    "Reason: Credentials don't matchm check that authorization-ID and pasword match the ones in extension settings"
     
  2. alicic

    alicic New Member

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    please find the fileds somethibg like "authentication" in Mediatrix configuration and put the values of your lines. This might help
     
  3. voipx2004

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    Hello,
    I have the same problem, outgoing calls to ISDN line working, incoming calls log error "Authentication failed due to unidentified" and "Unidentified incoming call. Review INVITE and adjust source identification" .

    I need urgently Help, is my first installation of this product and Mediatrix 4404 works with Linksys products. INVITE is not in correct format...

    LOG:


    [CM302001]: Authorization system can not identify source of: SipReq: INVITE 10.10.1.105:5060 tid=a97907933 cseq=INVITE contact=NUMBDER_OUT@10.10.1.101:5061 / 451381171 from(wire)


    [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:10.10.1.105:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.10.1.101:5061;branch=z9hG4bKa97907933
    Route: [sip:10.10.1.105:5060;lr]
    Contact: [sip:NUMBER_OUT@10.10.1.101:5061]
    To: [sip:MSN1@10.10.1.105:5060]
    From: [sip:NUMBER_OUT@10.10.1.105:5060];tag=a46603cc4e60100
    Call-ID: 6b7e9558cdb3926d72d19d60ef9c7b8f@10.10.1.105
    CSeq: 451381171 INVITE
    Session-Expires: 3600
    Min-SE: 1800
    Allow: INVITE, ACK, BYE, CANCEL, REFER, NOTIFY
    Supported: timer, replaces
    User-Agent: Mediatrix 4404 v1.1.9.85
    Content-Length: 0


    [CM302002]: Authentication failed due to unidentified source of: SipReq: INVITE 10.10.1.105:5060 tid=462a70cf5 cseq=INVITE contact=NUMBER_OUT@10.10.1.101:5061 / 451381172 from(wire)


    [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:10.10.1.105:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.10.1.101:5061;branch=z9hG4bK462a70cf5
    Route: [sip:10.10.1.105:5060;lr]
    Contact: [sip:NUMBER_OUT@10.10.1.101:5061]
    To: [sip:MSN1@10.10.1.105:5060]
    From: [sip:NUMBER_OUT@10.10.1.105:5060];tag=a46603cc4e60100
    Call-ID: 6b7e9558cdb3926d72d19d60ef9c7b8f@10.10.1.105
    CSeq: 451381172 INVITE
    Session-Expires: 3600
    Min-SE: 1800
    Allow: INVITE, ACK, BYE, CANCEL, REFER, NOTIFY
    Proxy-Authorization: Digest response="07794046999929a9438da2e37392f12c",username="10000",realm="3CXPhoneSystem",nonce="12851763760:12886bd4e1f5db3cbad7c667c9dde95f",algorithm=MD5,uri="sip:10.10.1.105:5060"
    Supported: timer, replaces
    User-Agent: Mediatrix 4404 v1.1.9.85
    Content-Length: 0


    [CM102001]: Authentication failed for SipReq: INVITE 10.10.1.105:5060 tid=462a70cf5 cseq=INVITE contact=NUMBER_OUT@10.10.1.101:5061 / 451381172 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
     
  4. pedroramalho

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    Hello,

    I have now see the problem
    you should change the header on the mediatrix with one rule.

    more information pedro.ramalho@lojavirtual.pt
     
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