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Solved meeting server cannot connect

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megans

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Mar 8, 2017
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Hi

I get the pink bar with the error "meeting serve cannot connect to https....." when attempting to add attendees to a web meeting started via 3cx client. Any advice on where to start looking will be appreciated.
 
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Hi megans,

Is it working now? Did it fix your issue?
 
This was indeed the problem. All fixed now, thank you.
 
hi
I chek 5001 port . port is open
firewall chek ...ok
but Meeting Server can't connect to Meeting Server can't connect to //myfqdn:5001/myphone/
my pbx version 15.5 pls help me
web2.png webmeeting.png webmeeting.png web2.png web2.png
 
Same problem here. We use 443 port fotr HTTPS ad it is opened.
I also check that 5001 is open but nothing, we continue to have "Meeting Server can't connect" error after 15 --> 15.5 upgrade
 
i think the problem is that the page myfqdn:443/myphone does not exist, but actually HTTPS is working (see below) correctly:

upload_2017-6-23_10-22-52.png



upload_2017-6-23_10-24-52.png

upload_2017-6-23_10-26-33.png
 
Hello everyone,

after installing V15.5 SP1 our problem disappeared. So I guess it got fixed.
 
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