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Missed Calls E-mail**3CXIDEAS

Discussion in '3CX Phone System - General' started by tjericson, May 6, 2011.

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  1. tjericson

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    It would be great to be able to turn on an option to send an e-mail to the address of an extension when there is a missed call but no voicemail left.
     
  2. KerryG

    KerryG Active Member

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    Re: Missed Calls E-mail

    I have always found this request odd since I couldn't possibly care at all if someone didn't think it was important enough to leave a voicemail. What is the use case where this is actually useful?
     
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  3. tjericson

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    Re: Missed Calls E-mail

    I disagree on that. I have gotten new clients who called and wanted to speak to someone but since noone picked-up when they called they never left a message. I called them back using the missed call information on my phone and turned them into a client.

    There are also several people that call me regularly that do not leave a message if I don't pick up. They may or may not send me an e-mail to let me know to call them.

    It would make my life much easier because I am on the road a lot, and its sometimes difficult to login to the 3cx assistant to find the missed calls.

    Tim
     
  4. smb1

    smb1 New Member

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    Re: Missed Calls E-mail

    Maybe Kerry's take on this is a US point of view.

    I would definitely think this is a desirable thing. This is implemented on all out Telcos mobile networks and would be desirable as a means to have a someone on a mobile phone ring in and have a way to get someone's attention with minimal call costs.

    Off to ideas.3cx.com.
     
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