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missed calls show when call is answered

Discussion in '3CX Phone System - General' started by hamishjones, Nov 4, 2011.

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  1. hamishjones

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    Hello,

    I am new to VoiP but really getting into it and I must say 3CX is a dream to work with,

    one little issue though is that if you have two phones on the one extension i.e. and IP phone and a cordless phone or softphone the IP phone always shows that the called picked up on the cordless or softphone has been missed, this is probably something really simple I have missed to make this disapear but for the life of me I can't work it out,

    has anyone got any ideas to make the missed call not show when it has actually been answered, I am using 3CX 9.0 free version.

    thanks

    Hamish
     
  2. netswork

    netswork Active Member

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    The call is "missed" if that device does not answer the call. Even if another device answers the call...it is still a missed call on the device that did not answer.
     
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