Missed Calls Showing

Discussion in '3CX Phone System - General' started by RoxyGershSA, Apr 23, 2013.

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  1. RoxyGershSA

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    Hi Everyone,

    i am desperate for some assistance.. never seen it before on 3CX.
    i completed an installation at a client, they are using a 32-concurrent license with a PRI gateway. The make of phones are Yealink. When ever reception transfers a call to any other extension in the office, it shows a miss call from reception even if the call was answered? When the particular extension rings, it shows a call coming from reception for about 3 seconds and the it jumps to the home screen and shows 1 missed call-from reception who transferred the call and then the transferred call then comes through?? it is very strange!! Any assistance would be greatly appreciated.

    Thank you.
     
  2. craigreilly

    craigreilly Well-Known Member

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    what are your transfer settings?
    Here are mine:
    Semi-Attend Transfer - DISABLED
    Blind Transfer OnHook - DISABLED
    Attend Trans OnHook - ENABLED
    Dsskey Blind Tran - ENABLED

    Hopefully this will help...
     
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