Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Missed Calls

Discussion in '3CX Phone System - General' started by telefoner, Apr 9, 2015.

Thread Status:
Not open for further replies.
  1. telefoner

    Joined:
    Apr 9, 2015
    Messages:
    2
    Likes Received:
    0
    Is it possible for someone (such as an assistant) who has another person's extension on their phone (their boss) setup via BLF to view the missed calls from that other extension?

    Thanks in advance.
     
  2. lneblett

    lneblett Well-Known Member

    Joined:
    Sep 7, 2010
    Messages:
    2,086
    Likes Received:
    64
    Unfortunately, not in this scenario.

    The BLF key is merely acting as a status indicator of the extension being monitored. You will need to put the account on the admin's phone so that it also acts as the boss' extension (which will cause it to ring as well), or use the 3CX phone for Windows client, but still set to be the boss' extension.
     
  3. telefoner

    Joined:
    Apr 9, 2015
    Messages:
    2
    Likes Received:
    0
    Got it. Thanks for the quick reply.
     
Thread Status:
Not open for further replies.