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Missed Queue Call - Show Name of the caller

RTV

Free User
Joined
Mar 2, 2017
Messages
10
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2
To display the Name of the caller when sending e-mails;

Voicemail uses %%CALLERNAME%%

New Missed Call uses %%PARTYNAME%%

However 'Queue: call is lost' does not have an option to show the Name of the caller (as used in Contacts) in the e-mail that is send, when missing a call.


We have had this request a few times now from our customers. Adding this seems like a minor change.
 
  • Like
Reactions: altocontrol
Upvote 6
Please, I need this label to make our help desk efficient.
Since Ver 12.5 this function is not in the email.
 

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