MOH does not work

Discussion in '3CX Phone System - General' started by divyash, Jul 15, 2008.

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  1. divyash

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    Hello Everyone,

    I recently upgrade my 3CX version to 6. Everything seems to be working fine except the MOH feature. I can put a caller on hold then resume the call, however, no MOH works. I have made sure that the checkbox in the General settings has been checked. I am using Polycom 501 and 601 phones.

    Any support is appreciated.

    Thank you,
    Divyash :roll:
     
  2. divyash

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    Thanks, I got it to work with the Ploycom's.

    Divyash
     
  3. amaze8

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    please do tell how you made it work!!!

    i have same problem with polycoms, however its a strange one.

    if i call another extension from one unit to another, MOH works
    if i put a pstn/voip input on hold, no MOH just silence.

    This is completely independent of polycom phones, it does the same with the software client.

    any tips?

    ant.
     
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