MOH Not Playing

Discussion in '3CX Phone System - General' started by etj, May 24, 2010.

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  1. etj

    etj

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    Hello,

    I have everyhting configured correctly. MOH is not playing when call is placed on HOLD. Any ideas?

    Regards,
     
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  2. leejor

    leejor Well-Known Member

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    What operating system/hardware are you using? Can you play wave (or the hold music) file(s) through the sound card?
     
  3. etj

    etj

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    I am running it on SVR2008 Virtual Machine.

    Regards,
     
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  4. leejor

    leejor Well-Known Member

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    Did you see this post?

    http://www.3cx.com/forums/when-users-call-extension-they-dont-hear-ringing-or-music-13639-15.html#p74854
     
  5. redgoblet

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    Have you enabled the Desktop Experience feature?
     
  6. etj

    etj

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    Ok, I enabled the Desktop Exp. I then restarted the VM. Now when I call into from an external number, my extension rings once on the handset in the cell I'm using for testing, it then goes to busy signal.

    Regards,
     
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  7. SY

    SY Well-Known Member
    3CX Support

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    Please don't ignore http://www.3cx.com/forums/forum-rules-read-to-get-answers-93.html

    Thanks
     
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