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MOH only internal

Discussion in '3CX Phone System - General' started by hasler, Oct 24, 2009.

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  1. hasler

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    Jan 7, 2009
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    Hello,
    I use the actual release of 3cx - version 8 with activated licence.
    I use 2 Snom phones 820 and 360.
    When I use the hold funktion on a internal call, the moh works correct, also I can pick up the call I had on hold.
    When I receive a call from a external caller (patton) and I put the caller on hold, then the caller hears only "beep beep" not the moh which is set in the system. Also I can't pick up the call i put bevore on hold!

    I hope somebody can help me to resolve the problem.

    Thanks,

    Andreas
     
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