I've made up some Music on Hold files for the very limited system...eagerly awaiting some simple genius work from the programmers . Anyways the files sound great on my machine, they also sound fine when I upload into the repository and preview them through the management console (it sends the file to a line and I can answer and listen to my onhold music) Clear and crisp and an appropriate volume (I have reduced the volume of my tracks by quite a bit because the system feels the need to amplify them to an ear-splitting volume) However when actually using the hold music it comes through horrible. It is scratchy and super low volume and its volume fluxuates constantly. Is this an issue with my files? (Note they are identical to the sample wav provided in all aspects like sample rate and bit per sample) or is my gateway configured improperly? codec issue maybe? Again it works fine from the management console to the phone but actually out over the air it deteriorates significantly. Any ideas?