MOH quality

Discussion in '3CX Phone System - General' started by Janek, Oct 23, 2009.

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  1. Janek

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    I am finding MOH is quite poor quality
    I have replaced default with a royalty free file that sounds good when played back directly, but when used as MOH sounds very tinny & with clips & jumps. I've tried MP3 & Wav formats and they just sound the same.
    Can someone advise the best format to use or give suggestions to improve the quality
    I have 3CX v8.0.9532.468
     
  2. KerryG

    KerryG Active Member

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    Keep in mind it is translating it to the relatively poor audio quality of a telephone call. It's never going to sound as good as the original files when played with a media player.
     
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  3. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

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    Create audio files in the format: WAV, PCM, 8 KHz, 16Kbps Bitrate are the recommendations by 3CX
     
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  4. SY

    SY Well-Known Member
    3CX Support

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    You forgot to specify software/hardware environment...
    Do you have the same problems with default MOH?
     
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