Mondotalk - g729 codec problem.

Discussion in '3CX Phone System - General' started by h2009, Mar 30, 2008.

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  1. h2009

    h2009 Member

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    Hi there
    Im using mondotalk as one of my SIP providers, and its all working fine when i use the codec g711 u/a. As soon as i switch to g729 i cant seem to make calls.
    When i make a call to 90812345 - this is mondotalk's voice mail number which only uses g729a. The audio test line is 9080002 which uses g711.
    When g729 is active (only) i get the following log below, and the call does not connect at all.
    If i use g711 i can connect to both calls, but i cannot hear the voicemail prompts.

    If i connect directly to there servers, its fine everything works well, but through 3CX it just doesnt work. Is there any difference to the labeled G729 in 3CX and G.729a? Could there be a header problem? I.e. mondotalk servers only see's G729, and thinks thats not G.729a?

    here is the log:

    12:56:20.296 Call::Terminate [CM503008]: Call(7): Call is terminated
    12:56:20.281 Call::RouteFailed [CM503014]: Call(7): Attempt to reach
    [sip:07859932639@roedean.ath.cx] failed. Reason: Not Implemented
    12:56:20.265 CallLeg::eek:nFailure [CM503003]: Call(7): Call to
    sip:07859932639@sip99.mondotalk.com:5060 has failed; Cause: 488 Not
    Acceptable Here; from IP:204.9.203.101:5060
    12:56:16.984 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(7): Calling:
    VoIPline:10@[Dev:sip:8390522@sip99.mondotalk.com:5060]
    12:56:16.984 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to
    [sip:07859932639@roedean.ath.cx]
    12:56:16.984 Extension::printEndpointInfo [CM505001]: Ext.115: Device
    info: Device Identified: [Man: Linksys;Mod: SPA-921;Rev: General]
    Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent:
    [Linksys/SPA921-5.1.8] Transport: [sip:192.168.0.200:5060]
    12:56:16.953 CallCtrl::eek:nIncomingCall [CM503001]: Call(7): Incoming call
    from Ext.115 to [sip:07859932639@roedean.ath.cx]
    12:56:08.484 Call::Terminate [CM503008]: Call(6): Call is terminated
    12:56:08.468 Call::RouteFailed [CM503014]: Call(6): Attempt to reach
    [sip:9080002@roedean.ath.cx] failed. Reason: Temporarily Unavailable
    12:56:08.453 CallLeg::eek:nFailure [CM503003]: Call(6): Call to
    sip:9080002@sip99.mondotalk.com:5060 has failed; Cause: 480 Temporarily
    Unavailable; from IP:204.9.203.101:5060
    12:56:05.906 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(6): Calling:
    VoIPline:10@[Dev:sip:8390522@sip99.mondotalk.com:5060]
    12:56:05.890 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to
    [sip:9080002@roedean.ath.cx]
    12:56:05.890 Extension::printEndpointInfo [CM505001]: Ext.115: Device
    info: Device Identified: [Man: Linksys;Mod: SPA-921;Rev: General]
    Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent:
    [Linksys/SPA921-5.1.8] Transport: [sip:192.168.0.200:5060]
    12:56:05.890 CallCtrl::eek:nIncomingCall [CM503001]: Call(6): Incoming call
    from Ext.115 to [sip:9080002@roedean.ath.cx]
    12:55:59.437 Call::Terminate [CM503008]: Call(5): Call is terminated
    12:55:59.437 Call::Terminate [CM503008]: Call(5): Call is terminated
    12:55:54.656 CallCtrl::eek:nLegConnected [CM503007]: Call(5): Device joined:
    sip:8390522@sip99.mondotalk.com:5060
    12:55:54.656 CallCtrl::eek:nLegConnected [CM503007]: Call(5): Device joined:
    sip:115@82.43.211.186:62048
    12:55:54.375 Line::printEndpointInfo [CM505003]: Provider:[Mondotalk]
    Device info: Device Not Identified: User Agent not matched;
    Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent:
    [CityMoon SIP/1.8.0.004] Transport: [sip:192.168.0.200:5060]
    12:55:54.375 CallCtrl::eek:nAnsweredCall [CM503002]: Call(5): Alerting
    sip:8390522@sip99.mondotalk.com:5060
    12:55:52.093 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(5): Calling:
    VoIPline:10@[Dev:sip:8390522@sip99.mondotalk.com:5060]
    12:55:52.078 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to
    [sip:090912345@roedean.ath.cx]
    12:55:52.078 Extension::printEndpointInfo [CM505001]: Ext.115: Device
    info: Device Identified: [Man: Linksys;Mod: SPA-921;Rev: General]
    Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent:
    [Linksys/SPA921-5.1.8] Transport: [sip:192.168.0.200:5060]
    12:55:52.062 CallCtrl::eek:nIncomingCall [CM503001]: Call(5): Incoming call
    from Ext.115 to [sip:090912345@roedean.ath.cx]
    12:53:46.937 Call::Terminate [CM503008]: Call(4): Call is terminated
    12:53:46.921 Call::RouteFailed [CM503014]: Call(4): Attempt to reach
    [sip:9080002@roedean.ath.cx] failed. Reason: Temporarily Unavailable
    12:53:46.921 CallLeg::eek:nFailure [CM503003]: Call(4): Call to
    sip:9080002@sip99.mondotalk.com:5060 has failed; Cause: 480 Temporarily
    Unavailable; from IP:204.9.203.101:5060
    12:53:44.437 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(4): Calling:
    VoIPline:10@[Dev:sip:8390522@sip99.mondotalk.com:5060]
    12:53:44.437 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to
    [sip:9080002@roedean.ath.cx]
    12:53:44.437 Extension::printEndpointInfo [CM505001]: Ext.115: Device
    info: Device Identified: [Man: Linksys;Mod: SPA-921;Rev: General]
    Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent:
    [Linksys/SPA921-5.1.8] Transport: [sip:192.168.0.200:5060]
    12:53:44.421 CallCtrl::eek:nIncomingCall [CM503001]: Call(4): Incoming call
    from Ext.115 to [sip:9080002@roedean.ath.cx]
     
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  2. h2009

    h2009 Member

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    Any help from the 3CX team - to inform me if its the same?
     
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  3. h2009

    h2009 Member

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    Issue is due to licensing this : http://www.3cx.com/forums/g729-and-small-business-for-expert-users-3536.html
     
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