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More granular permissions

Discussion in 'Ideas' started by Robert Ward, Jan 23, 2017.

More granular permissions 4.9 5 10votes
4.9/5, 10 votes


Should this feature be implemented?

  1. Yes

    16 vote(s)
  2. No

    0 vote(s)
  1. Robert Ward

    Jan 23, 2017
    Likes Received:
    Currently permissions are very General, and either require users to have access to the whole system or not be able to access many settings they require (call recordings are an example of this - users have to have admin status to access).
    Other options would be to allow 'superusers' to control certain numbers / call queues, but not others.
    One way to implement this would be to have a checkbox system to represent the left hand menu, in order ot hide / show each option per user.
    Possibly with Customisable permissions 'Groups' or 'Tiers' which could also be used to determine which externsions can chat with each other.

    Lucas Garcia, supsol and jlinds like this.
  2. bbaker73

    bbaker73 New Member

    Nov 27, 2015
    Likes Received:
    This is a very big deal for us. Hosting for clients. We are admin, but they need rights to some of the things on the nodes left hand menu such as phones, digital recept, call queues, ring groups, call log, reports, recordings (but not to change location, quota or delete). They can get recordings from reports, but it is a tedious, time consuming process vs searching a number in the Recordings node.
    uc.admin likes this.