More options to customize switchboard

Discussion in 'Ideas' started by 3wt, Jan 20, 2016.

  1. 3wt

    3wt

    Joined:
    Sep 15, 2008
    Messages:
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    Make the switchboard more dynamic.
    - The ability to categorize calls.
    - Calls Sort by queue/group
    - Call details on agent in the queue for each queue
    - create your on view with the possibility to deploy to multiple extension
    - etc