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More than 15GB single log file?

Discussion in '3CX Phone System - General' started by johnmichael, May 20, 2010.

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  1. johnmichael

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    Hi Guys,

    Yesterday my colleague reported that our phone system was down, since my place is very far i decided to check system on the next day.

    Today, i wanted to check the server to see what happen to our 3cx system and was very surprised that our 3CXPhoneSystem Log file grow to more than 15GB and i can't even open it.

    Since i am not able to open it, my question would be, has anyone encountered this issue before?

    And i noticed one more thing, our 3cx is not able to run very smoothly for few weeks. Maybe after a week or two, our 3cx system will hang.

    Any comments guys? TIA.

    Regards,
    John
     
  2. johnmichael

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    Here is another update.

    I noticed that i have a faulting .net module on my server. The event log states below:

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="ASP.NET 2.0.50727.0" />
    <EventID Qualifiers="32768">1309</EventID>
    <Level>3</Level>
    <Task>3</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-05-19T12:13:26.000Z" />
    <EventRecordID>1572</EventRecordID>
    <Channel>Application</Channel>
    <Computer>SIPSERVER</Computer>
    <Security />
    </System>
    - <EventData>
    <Data>3005</Data>
    <Data>An unhandled exception has occurred.</Data>
    <Data>5/19/2010 8:13:26 PM</Data>
    <Data>5/19/2010 12:13:26 PM</Data>
    <Data>db4c23b9681b4605b4fe6b1c7aaa0302</Data>
    <Data>6</Data>
    <Data>1</Data>
    <Data>0</Data>
    <Data>/LM/W3SVC/2/ROOT-1-129187448045893485</Data>
    <Data>Full</Data>
    <Data>/</Data>
    <Data>C:\ProgramData\3CX\Data\Http\Interface\ivr\</Data>
    <Data>SIPSERVER</Data>
    <Data />
    <Data>6028</Data>
    <Data>w3wp.exe</Data>
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Data>PhoneSystemException</Data>
    <Data>Config server is not connected</Data>
    <Data>http://localhost:5484/ivr_start.aspx?IVRHandlerFROM=1102&IVRHandlerMENU=0000&IVRHandlerTO=0000&ISID=From_1102_To_0000_Menu_0000_%230%2F3336</Data>
    <Data>/ivr_start.aspx</Data>
    <Data>127.0.0.1</Data>
    <Data />
    <Data>False</Data>
    <Data />
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Data>6</Data>
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Data>False</Data>
    <Data>at TCX.Configuration.PhoneSystem.Connect() at TCX.Configuration.PhoneSystem.get_Root() at _Default.Page_Load(Object sender, EventArgs e) in c:\ProgramData\3CX\Data\Http\Interface\ivr\Default.aspx.cs:line 103 at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)</Data>
    </EventData>
    </Event>

    Can anybody interpret this please. TIA.

    Regards,
    John
     
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