Move / archive recordings and VM to another location on schedule

Discussion in 'Ideas' started by igor.snezhko, Jan 14, 2016.

  1. igor.snezhko

    igor.snezhko Active Member

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    Currently, we can delete old recordings on schedule. But many users want to archive them or simple move at external server / storage / data center,

    So, please add an option to move recordings to another folder / google drive / ftp / onedrive and change corresponding links in Reports.

    This is not a backup. These recordings should be still accessible at Reports, but from another locations for reviewing.
     
  2. 3cxsbx

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    Recording-Path for Multi Instance Installation

    When providing 3CX as hosted service often the requirement arises to record calls. The multi instance version only allows to record to the default path, which is correct in the sense of not giving the enduser access to the server file system. still as a service provider environment it just doesn't make sense to have all customers recording on the system partition when there is a separate data partition or file server in the same environment.

    Please provide an option for service providers to be able to change the default path even in the multi instance installation.
     
  3. noord

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    Re: Recording-Path for Multi Instance Installation

    This path is in ProgramData\3CX

    What I did:
    -Stop all 3CX services
    -Move the folder 3CX from c:\programdata to (for example) d:\storage
    -open command prompt and enter:
    c:\> cd\programdata
    c:\programdata> mklink /J 3CX d:\storage\3cx

    -Open explorer and browse to c:\programdata. You should now see a folder 3CX with a little arrow on it. This is, however, not a shortcut. If you double click on it, the path will still show as c:\programdata\3cx but the actual contents would be on D:.

    -restart all services

    This works perfectly.
     
  4. millennium2

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    Re: Recording-Path for Multi Instance Installation

    Hi Noord,

    Thanks for your tip....are you moving the entire 3CX directory, or just the RECORDING directory under the 3CX folder? Just concerned about performance and corruption if either the C or D drive fails or loses connection between each other, etc etc. Would rather just separate the RECORDING folder only if possible.

    And still, I would rather have 3CX support specifying the location of the RECORDING directory natively. Thank you 3CX!