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Moved 3cx v15 PBX...how to re-run configuration wizard?

Discussion in '3CX Phone System - General' started by millennium2, Jan 9, 2017.

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  1. millennium2

    Apr 8, 2011
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    We setup 3cx v15 PBX on an Intel Nuc in our office behind a Static WAN IP as well as Static LAN IP. We then moved the PBX server to the client's residential location, which has a different internal IP scheme as well as Dynamic IP Address on the WAN side. Before we go manually editing the IP addresses in Parameters, is there a way to re-run the 3cx Configuration wizard to get the new IP address information correctly into the PBX?

    Kindly advise, thanks!
  2. leejor

    leejor Well-Known Member

    Jan 22, 2008
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    The short answer is probably going to be...re-install, entering the new parameters, then restore a backup.
  3. GiannosC_3CX

    GiannosC_3CX Guest

    Dear millennium2,

    The recommended procedure by 3CX:
    - take a backup of the existing system with out license and FQDN, copy the backup file to different location to avoid remove the backup file during uninstallation.
    - uninstall and then reinstall the 3cx Phone system on your Intel Nuc and enter the new details during the installation procedure at the client premises.
    - restore the backup.
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