Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

multime log entrys with Active calls counted toward license

Discussion in '3CX Phone System - General' started by andy, Jan 31, 2010.

Thread Status:
Not open for further replies.
  1. andy

    Joined:
    Oct 22, 2007
    Messages:
    23
    Likes Received:
    0
    Since the update to 8.0.1824 I have many log entries like the following (see bellow)
    It´s in the log every minute but the server is not having any active calls!
    Maybe this entry should only be logged if the coungter is >0


    16:57:56.527 Active calls counted toward license limit: []
    16:57:26.527 Active calls counted toward license limit: []
    16:56:54.527 Active calls counted toward license limit: []
    16:56:22.527 Active calls counted toward license limit: []
    16:55:50.527 Active calls counted toward license limit: []
    16:55:18.527 Active calls counted toward license limit: []
    16:54:46.527 Active calls counted toward license limit: []
    16:54:16.527 Active calls counted toward license limit: []
    16:53:44.527 Active calls counted toward license limit: []
    16:53:12.527 Active calls counted toward license limit: []
    16:52:42.527 Active calls counted toward license limit: []
    16:52:10.527 Active calls counted toward license limit: []
    16:51:38.527 Active calls counted toward license limit: []
    16:51:08.527 Active calls counted toward license limit: []
    16:50:36.527 Active calls counted toward license limit: []
    16:50:04.527 Active calls counted toward license limit: []
    16:49:32.527 Active calls counted toward license limit: []
    16:49:00.527 Active calls counted toward license limit: []
    16:48:28.527 Active calls counted toward license limit: []
    16:47:58.527 Active calls counted toward license limit: []
     
  2. open7

    Joined:
    Jan 7, 2010
    Messages:
    30
    Likes Received:
    0
    I also get this entry after the update.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. open7

    Joined:
    Jan 7, 2010
    Messages:
    30
    Likes Received:
    0
    Check out this link about this issue. Apparently this is normal operation.

    http://www.3cx.com/forums/new-update-3cx-phone-system-3cx-call-assistant-v8-13516.html
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. pcunite

    Joined:
    Apr 12, 2010
    Messages:
    29
    Likes Received:
    0
    This feature needs a check to disable, logs are now useless as they are full of noise...
     
  5. mfm

    mfm Active Member

    Joined:
    Mar 4, 2010
    Messages:
    641
    Likes Received:
    2
    Hi,

    This is far from useless, and is essential for diagnosing issues properly, with those we can see if a call is stuck, and for how long also what released it. If there was a check box to disable such logging it would hinder 3CX support.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. pcunite

    Joined:
    Apr 12, 2010
    Messages:
    29
    Likes Received:
    0
    Well I meant that if I look at the log two days from now it is so full of chatter I can't find interesting details to me.
     
  7. mfm

    mfm Active Member

    Joined:
    Mar 4, 2010
    Messages:
    641
    Likes Received:
    2
    Understandable, but you could always filter it out with a good text editor. Support goes trough it on a daily basis. :mrgreen:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.