Multiple companies running on one 3CX

Discussion in '3CX Phone System - General' started by sunstate, Dec 7, 2010.

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  1. sunstate

    sunstate Member

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    Just trying to figure out the best way to do this. It's the same people answering the calls for both companies, so they need to be able to tell if the call is coming in for Company A or Company B.

    There are 4 lines, 1 and 2 are in hunt for company A and 3 and 4 are in hunt for company B. They want to run ring groups, no queues. I know that on the Aastras and the Yealinks the name of the ring group comes through on the display, is that the same on the Ciscos and Polycoms? Is that the best way to do this? Just create the ring groups named Company A and Company B, then just set line 1-2 to ring one and 3-4 to ring the other? Then they'll see the name of the company the call is for on the display.
     
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  2. mfm

    mfm Active Member

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    Hi,

    Yes your spot on, you also need to make sure its turned on in settings > general > global options.
     
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  3. sunstate

    sunstate Member

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    Perfect, thanks.
     
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