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- Mar 5, 2014
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Ive been using 3cx v11 and upgraded to v12 -- been using 3cx for over a year now and truly like it.
as feature rich as it is however, WHY can I not program a Snom phone that supports 4 extensions with more than 1 extension. I know I can program it to the same extension 4 times (at least with grand stream this causes very problematic issues like not able to answer the call when hitting the answer button) -- we switched to the SNOM 710 as it was a supported and preferred phone.
I have successfully gotten multiple extensions on the phone (i.e. 152 and 179) however only the primary (the one actually MAC registered) will dial out. the secondary line will receive calls but cannot make them and does not seem to work correctly -- I think this may be due to the fact that I cannot program the secondary line in the 3CX to allow outside lan access as that box is greyed out.
This is a BIG MISS for 3cx as many people like to have a private line and a public line.
How if possible do I do this.
thanks Marc
as feature rich as it is however, WHY can I not program a Snom phone that supports 4 extensions with more than 1 extension. I know I can program it to the same extension 4 times (at least with grand stream this causes very problematic issues like not able to answer the call when hitting the answer button) -- we switched to the SNOM 710 as it was a supported and preferred phone.
I have successfully gotten multiple extensions on the phone (i.e. 152 and 179) however only the primary (the one actually MAC registered) will dial out. the secondary line will receive calls but cannot make them and does not seem to work correctly -- I think this may be due to the fact that I cannot program the secondary line in the 3CX to allow outside lan access as that box is greyed out.
This is a BIG MISS for 3cx as many people like to have a private line and a public line.
How if possible do I do this.
thanks Marc