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Multiple extensions to ring when Inbound Call comes in

Discussion in '3CX Phone System - General' started by njp, Dec 29, 2016.

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  1. njp

    njp

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    We have the 3CX system directing an external call to one extension currently. However that employee sometimes isn't at her desk. My client is asking if it's possible to have several extensions ring at the same time when an external call comes through? To give another member of staff the chance to answer the call.

    Been looking through the options and I'm not sure if this is a possibility. It's a simple system, one external line only for now and there are only 20 - 30 or so calls that come in through an entire working day.

    Thanks.
     
  2. chown

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    Use a ring group. Then use the ring all, then add your members.
     
  3. njp

    njp

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    It was there all this time, just didn't spot it on the left. Working brilliantly, thanks!
     
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