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Multiple Hold Music Options For Parking

Discussion in 'Ideas' started by the20, Aug 2, 2016.

  1. the20

    Joined:
    May 6, 2014
    Messages:
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    2
    Feature Request

    Hi
    Wondering if there has been any talk or thought about multiple park channels.
    Specifically so we can have separate hold music on each channel.
    We have a multi site setup for one customer that has a central answering point for all and they split park slots between each site.
    ie sp0-sp2 for site one sp3-sp5 for site two and so on
    each of these sites requires specific hold music for when their calls are directed there.

    Looks forward to the discussion :)
    Steve