Multiple locations....

Discussion in '3CX Phone System - General' started by encoder, Sep 17, 2007.

  1. encoder

    Joined:
    Sep 17, 2007
    Messages:
    2
    Likes Received:
    0
    Hi,
    I'm a newbie, so sorry if the question seems stupid to some of you...

    I just Installed VOIP at home. I have succesfully configured a Grandstream ht486 at home to connect to my sip server with a username and a password. I can now use my phones at home to recieve and send calls to anywhere :D

    Now at work, I downloaded the 3Cx software phone. I configured my accound with the same server, username and password as I did at home. The software says it's registered with my sip server but it won't recieve calls. I can place calls to anywhere, but when I call my phone number, my home phones will ring, but my office 3Cx software won't...

    Is there something I'm missing.

    Thanks a lot for your help !
     
  2. dyntech

    dyntech New Member

    Joined:
    Mar 28, 2007
    Messages:
    160
    Likes Received:
    0
    Check the server logs.

    Why not give your work phone a different extension number and setup a ring group? That will accomplish the same thing you are trying to do.
     
  3. encoder

    Joined:
    Sep 17, 2007
    Messages:
    2
    Likes Received:
    0
    I do not own any server... My SIP provider gave ma a server name, a user and a password which I entered in my GrandStream router for my home telephones. Now, I would like my software 3Cx softphone to ring also when I recieve a call. Is this possible ?

    Thanks again and sorry for my misunderstanding !
     
  4. dyntech

    dyntech New Member

    Joined:
    Mar 28, 2007
    Messages:
    160
    Likes Received:
    0
    Then you need to be asking your SIP provider not this forum.
     

Share This Page