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Solved Multiple SIP DID routing problem

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mgb2

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I'm fairly new to 3CX and have been learning on the free license so we can do a full rollout later. I ordered a SIP DID from Vitelity, and have it working well with account-based authentication.

In order to expand my testing, I added a second SIP DID. I want each DID to go to a different extension. I set and inbound rule for the second number, but it always follows the rule specified for the 'main' number.

I have a suspicion that this may be a field mapping issue, but I'm not sure what needs to be changed. If I look at the logs, I don't actually see the DID number anywhere in the INVITE.

Does anyone have any insight?
 
Solved! When I first set up Vitelity, I had some issues, and had set their routing to be a phone, rather than a PBX. I switched it specify PBX, and it's now sending the DID in the INVITE, and everything works!
 
Glad the issue is resolved and thank you for sharing your solution. However please note that 3CX has tested and supports only IP based trunks from Vitelity and the template included in the PBX is constructed around Vitelity's IP based trunks
 
Thanks for the clarification. I'm new to SIP overall, and at some point that distinction wasn't clear to me.
 
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