Solved Multiple time conditions

Discussion in '3CX Phone System - General' started by ip46, Dec 5, 2017.

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  1. ip46

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    Is there any chance 3cx support multiple time conditions.

    I have three queues which works with the global office hours. Mon - Sat 9.00 to 17.00

    But i want on Saturday when someone enters the first queue and is 15.00 to hear that the support departure is closed.

    I have many clients who want this feature and i can not give them a solution.
    The solution with the dummy extension is NOT a solution because then i do not have correct reports.
     
  2. sip.bg

    sip.bg Active Member

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    May be you can create dummy extensions and use exception rules to forward calls to different destinations, based on time.
    Other option is to create a project using CallFlow Designer.
     
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  3. Saqqara

    Saqqara Active Member

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    #3 Saqqara, Dec 5, 2017
    Last edited: Dec 5, 2017
  4. ip46

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    Thank you very much. I already create a time based project with CFD.

    It seems to play well.
     
  5. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Glad the issue has been resolved and thank you for sharing your solution
     
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