Music IVR Digital receptionist

Discussion in '3CX Phone System - General' started by Federico Moschini, May 13, 2017.

Thread Status:
Not open for further replies.
  1. Federico Moschini

    Joined:
    Jan 6, 2017
    Messages:
    29
    Likes Received:
    0
    Dear Team,

    I like that when you are connected to the digital receptionist you can also digit the extension and call the extension directly.

    My question is: how to change the default music when after digit the extension you listen "we are transferring to the number you digit".

    The music is very bad and I would like to use the same on hold music we have for all the others extension and queue, etc.

    Best regards,
    Federico
     
  2. Federico Moschini

    Joined:
    Jan 6, 2017
    Messages:
    29
    Likes Received:
    0
    Dear 3CX Team,

    No suggestion ?

    Best regards,
    Federico
     
  3. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    6,496
    Likes Received:
    466
    Hello there,

    The PBX music on hold can be specified under settings / Music on Hold.
     
Thread Status:
Not open for further replies.