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Music on Hold - call queus

Discussion in 'Windows' started by joshhough, Feb 1, 2012.

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  1. joshhough

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    Hi There,

    I'm a bit confused - i've added 3 songs to my 'Hold Music' section of the general settings, however, on call queues, each queue still defaults to 'onhold.wav' is there a way to get it to reference the hold music in the global settings and choose between the three i have selected?

    Thanks,

    Josh
     
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  2. efounco

    efounco New Member

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    The MOH settings inside of 3CX only effect Parking Orbit (i.e. *00). They do not effect Call Queues or Shared Parking. Yes, it seems kinda' silly. Version 11 is said to include improvement to MOH, let's hope they address this...
     
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