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Music on Hold per DID or Inbound Route

Discussion in 'Ideas' started by engprod, Apr 18, 2017.

Music on Hold per DID or Inbound Route 4.7 5 6votes
4.7/5, 6 votes

  1. engprod

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    Apr 18, 2017
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    For marketing purposes, we have three different businesses under one holding company/main office.

    We have separate MOH files for each business and would like to be able to assign a file by inbound route or DID.

    The previous open source phone system we used had this ability. I would like to see that implemented here.
     
    mdc2 likes this.
  2. Petermont123

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    May 3, 2017
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    I agree.
    I have a Corporation I look after and it has 12 sub companies. As a requirement from the car manufacturers, each company needs to have its own hold music. Tedious to create many different 3CX instances and routing.
     
  3. OnlineAdmin94

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    Oct 9, 2018
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    So just following up on this as it looks like there has been no repsonse. Do any of the posters know of a way to get different on hold music based on the inbound rule or trunk?
     
  4. luckystrikes

    Joined:
    Apr 17, 2018
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    +1

    By group or extension would be great
     
    dandenson likes this.