music on hold w/Polycom 330

Discussion in '3CX Phone System - General' started by stillabdul, Mar 13, 2009.

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  1. stillabdul

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    I have 3cx running and a Polycom 330 IP phone. I uploaded a moh file, and when i put someone on hold from the phone, the moh doesn't work. If I use the VOIP client, and put a party on hold, the moh works.

    Am I missing some configuration points on the Polycom?

    Thanks.
     
  2. nb

    nb Support Team
    Staff Member 3CX Support

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    Bind the polycom to media server.

    Go to the extension
    Other Tab
    Check - PBX Delivers Audio
     
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  3. stillabdul

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    Thanks nickybrg,

    That worked! Awesome!
     
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