Music On Hold

[Jaco]

I would like to know what kind of music on hold support 3CX has got/will have. WIll it support MP3 music on hold, and/or streaming media, etc?

 

[Nick Galea]

You can specify one wav file at present as music on hold. In future it will be possible to specify multiple wav files so that the system can choose a random one.

We will consider MP3 but only if there are no licensing issues. Those are the only 2 formats we will consider at present, i.e wav and mp3