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Music on Hold

Discussion in '3CX Phone System - General' started by mendeslco, Nov 14, 2014.

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  1. mendeslco

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    Hello,
    How can I change the music on hold used when I transfer the call or when I put the call on hold?
     
  2. lneblett

    lneblett Well-Known Member

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    I am not sure I understand, but if you mean something like:

    When I put a call on hold, I want this to play during that time.
    When I transfer a call, during the transfer process while the call is in process, I want that to play.

    I don't think there is a way to have specific MOH files play depending on the condition of the call handling as you have outlined.
     
  3. terrys

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    You can load several different music files and set them for random playing. I use a free utility called Audacity to reduce the volume of the files so they sound okay.
     
  4. johnsmithkhan12

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    yeah thank you terry !
     
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