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Music on ring

Discussion in '3CX Phone System - General' started by KOUSIS, Nov 30, 2010.

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  1. KOUSIS

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    Hello

    I want when someone calls to hear a music song or a audio message and then to hear the ring tone.
    How can i do this?
     
  2. mfm

    mfm Active Member

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    HI,

    So if someone calls in you want them to hear music on hold and then riniging. You would need to use a DR which ahs both the audio file and ringing tone recorded in one file to mimick what you want set the DR to go to the phone you desire once it has played the audio file.
     
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  3. KOUSIS

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    What is the DR?
     
  4. aveiser@veiser.de

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    Digital Receptionist
     
  5. mfm

    mfm Active Member

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    Hi,

    If you are a new user to 3CX i suggest you read the manual before diving into such a system.

    http: //www.3cx.com/manual/3CXPhoneSystemManual9.pdf NO LONGER AVAILABLE. NEW LINK: http://www.3cx.com/docs/manual/

    It will greatly help you achieve your goals and achieve goals you never realised you could. Best of luck!
     
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  6. KOUSIS

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    I've created a wav file and i created the DR but it keep ringing and no sound
    Do i have to do something else?
     
  7. mfm

    mfm Active Member

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    Hi,

    If you have forwarded you call to Digital receptionist, and the call is reaching the PBX you should not hear ringing. Can you provide the logs and please use code and /code tags.
     
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  8. KOUSIS

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    thank you for your reply, i manage to do what i want, it was my mistake
     
  9. mfm

    mfm Active Member

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    No problem, were always happy to help.
     
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