Mute calls, lack of operability (iPhoneX)

Discussion in 'iOS' started by Blakovisk, Jan 23, 2018.

Thread Status:
Not open for further replies.
  1. Blakovisk

    Joined:
    Jan 23, 2018
    Messages:
    16
    Likes Received:
    3
    Hi mates,

    We are in proccess of homologating 3CX PBX Solution and everything is work great except for our CEO iPhoneX 3CX Mobile client.

    We can dial to his extension, if the phone is unlocked. most time it rings. If locked, he apperas offline.
    When unlocked, if the call is answered, it may or may not complete after a few seconds.
    After answered, no audio at all for either part.

    Device Info
    -------------------------------------------------------
    Phone Model: iPhone
    Generation: X
    Firmware Version: 11.2.2 (15C202)
    Jailbreak: NO
    Cydia Installed: NO

    Issue Info
    -------------------------------------------------------
    Handset: Phone
    Contacts: Local
    Connection: Both
    Server: External

    PBX Edition 15.5.6354.2
    iOS 11.2.2 (15C202)
    3CX Mobile 15.2.12.316

    Tried to reprovisionate, reinstalling, different extension, wifi, mobile, ad-hoc.
    Its the only iPhoneX we have in hands to test.

    On another iPhone, model 7, same iOS, same 3CX version, everything works.
     
    #1 Blakovisk, Jan 23, 2018
    Last edited: Jan 25, 2018
Thread Status:
Not open for further replies.