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Mute calls, lack of operability (iPhoneX)

Discussion in 'iOS' started by Blakovisk, Jan 23, 2018.

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  1. Blakovisk

    Jan 23, 2018
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    Hi mates,

    We are in proccess of homologating 3CX PBX Solution and everything is work great except for our CEO iPhoneX 3CX Mobile client.

    We can dial to his extension, if the phone is unlocked. most time it rings. If locked, he apperas offline.
    When unlocked, if the call is answered, it may or may not complete after a few seconds.
    After answered, no audio at all for either part.

    Device Info
    Phone Model: iPhone
    Generation: X
    Firmware Version: 11.2.2 (15C202)
    Jailbreak: NO
    Cydia Installed: NO

    Issue Info
    Handset: Phone
    Contacts: Local
    Connection: Both
    Server: External

    PBX Edition 15.5.6354.2
    iOS 11.2.2 (15C202)
    3CX Mobile

    Tried to reprovisionate, reinstalling, different extension, wifi, mobile, ad-hoc.
    Its the only iPhoneX we have in hands to test.

    On another iPhone, model 7, same iOS, same 3CX version, everything works.
    #1 Blakovisk, Jan 23, 2018
    Last edited: Jan 25, 2018
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