MWI and Aastra 9133i

Discussion in '3CX Phone System - General' started by paragondie, Aug 28, 2007.

  1. paragondie

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    We are running the enterprise version of 3cx with Aastra 91331 phones and the MWI lamp lights on the phones but after you delete the message the lamp stays lit. I can only get it to go off by restarting the phone. Any ideas?
     
  2. SY

    SY Well-Known Member
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    Here is a brief description of MWI support implemented in PBX.
    Could you please ask support team of "Aastra 9133i" device for more information?

     
  3. paragondie

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    You are correct. There is a switch in the Aastra 9133i phone configuration GUI titled 'explicit MWI subscription'. One would think that should be on but when I disable this line the lamp works correctly.

    Thanks
     
  4. nickybrg

    nickybrg Well-Known Member
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    GXP2000 has the same problem as Aastra

    Just for general knowledge, the Grandstream GXP 2000 works in this same way. The wording is a bit different only. In a GXP2000, the option is Subscribe to MWI. If this is enabled, MWI will not work and will give similar problems. This has to be disabled and MWI will work as expected.
     
  5. paragondie

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    Thanks again. Hope this helps others. It took a bit of testing to find this out.
     

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