MWI Indicator or tone?

Discussion in '3CX Phone System - General' started by rstille, Feb 6, 2010.

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  1. rstille

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    All, I have an older set of Polycom IP500 phones that I have been able to provision fairly successfully thus far with 3cX. Voicemail, generally, is working fine, excepting that there is no message waiting indicator on the phone, or tone that is presented when the handset is lifted, when a voicemail is received. Also, when you select the 'messages' button on the keypad, it does not indicate that there are any messages waiting.

    Is there a way to do this?

    I am using the free/evaluation version of 3cX currently.

    Thanks,
    Randy
     
  2. rstille

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    Thanks Matt .. what commercial version is it supported in?

    Is there a way to at least get a warble tone or something on handset pickup to tell someone a message has been received?

    Thanks,
    Randy
     
  3. KerryG

    KerryG Active Member

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    Any of the paid versions support MWI, the "free" version is not really intended for production systems with key features like MWI missing.
     
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  4. pjr

    pjr New Member

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    If you gave legit details when you downloaded 3CX, you should have been emailed a code for a 2 consecutive call "paid" licence.

    This key enables all the features of the paid version (inc MWI) but only allows 2 consecutive calls.

    Paul
     
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  5. nb

    nb Support Team
    Staff Member 3CX Support

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    Yes with the demo key, you will get full features enabled for evaluation.
     
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  6. rstille

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    Thanks guys, for the help!

    In the free edition, I believe I have 4 simultaneous lines, correct? So the choice is 2 simultaneous lines w/ MWI, or 4 simultaneous w/o MWI ...

    I do have the key, if I choose that direction ...

    Thanks,
    Randy
     
  7. nb

    nb Support Team
    Staff Member 3CX Support

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    You have 4 sim calls
    However you have no features. So no MWI

    Now you have a demo key which will reduce the lines from 4 to 2 but will give you full features to evaluate them.
     
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  8. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

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    In the Free Edition you get 4 Sim Calls.

    In the Evaluation Edition you get 2 Sim Calls but Full Features.
     
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