My Voip Provider not working 3cx v7

Discussion in '3CX Phone System - General' started by 3cx-voiper, Dec 11, 2008.

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  1. 3cx-voiper

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    Hello
    I have a problem with 3cx v7 latest version
    The 3cx server works fine and I can call who I want using A gateway (Linksys SPA) so the are no problems there.
    However when I want to use A voip provider like voipcheap, voipbuster etc I can register (no errors there)

    00:43:59.307|.\Registrar.cpp(427)|Log2|Registrar|ClientRegs::eek:nSuccess:[CM504004]: Registration succeeded for: 10001@voipcheap.com<br>
    00:43:59.449|.\Registrar.cpp(427)|Log2|Registrar|ClientRegs::eek:nSuccess:[CM504004]: Registration succeeded for: 10002@fwd<br>

    but if I try to cal somebody the log says this.

    21:57:34.054|.\CallLeg.cpp(232)|Log2||CallLeg::eek:nFailure:[CM503003]: Call(15): Call to sip:0031302963420031302963428@sip.voipcheap.com:5060 has failed; Cause: 408 Request Timeout; internal<br>
    21:57:34.055|.\Call.cpp(603)|Log2||Call::RouteFailed:[CM503015]: Call(15): Attempt to reach <sip:<destination number>@10.16.3.10:5060> failed. Reason: No Answer<br>
    21:57:34.059|.\Call.cpp(760)|Log2||Call::Terminate:[CM503008]: Call(15): Call is terminated<br>
    No call is being made.

    My setup
    3cx server run on A Windows Vista Busines system
    Firewall is a juniper ssg5
    The voip provider accounts are good and tested with X-Lite behind the same firewall and internet connection the 3cx server has full access (no firewall blocking)
    Windows Vista UAC is disabled.

    Can somebody help me
     
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