MyPhone - how to turn off incoming call notification

Discussion in '3CX Phone System - General' started by jim@itstod.se, Jul 26, 2011.

Thread Status:
Not open for further replies.
  1. jim@itstod.se

    jim@itstod.se New Member

    Joined:
    Apr 7, 2008
    Messages:
    100
    Likes Received:
    0
    Hi,

    How do I turn off incoming call pop-up notification in MyPhone? I have a CRM system showing information at the right corner of the screen and the pop-up from MyPhone opens in the same place. In 3CX Assistant version 9 it was possible to turn this information off.

    Regards,
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. davidbenwell

    davidbenwell Active Member

    Joined:
    Apr 27, 2010
    Messages:
    704
    Likes Received:
    0
    make sure the below box is not ticked.
     

    Attached Files:

    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. jim@itstod.se

    jim@itstod.se New Member

    Joined:
    Apr 7, 2008
    Messages:
    100
    Likes Received:
    0
    It is not ticked. I am not referring to Outlook contact pop-up but to the MyPhone pop-up.
    In 3CX Assistant you could turn it off according to the attached picture.
     

    Attached Files:

    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. davidbenwell

    davidbenwell Active Member

    Joined:
    Apr 27, 2010
    Messages:
    704
    Likes Received:
    0
    ah yes, their does not appear to be an option to turn this off, it may come on the next update.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. jim@itstod.se

    jim@itstod.se New Member

    Joined:
    Apr 7, 2008
    Messages:
    100
    Likes Received:
    0
    OK!

    3CX staff - please consider re-adding this in coming version.

    Thanks,
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. nbailey

    nbailey Member

    Joined:
    Jan 31, 2011
    Messages:
    359
    Likes Received:
    0
    Hello,

    this will possibly be available in the future thanks for your feedback.

    Regards,

    Nate
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. joemckamey

    Joined:
    Aug 9, 2011
    Messages:
    1
    Likes Received:
    0
    For me this issue could be taken care of one of two ways:

    1. An option to disable the popup.
    2. To have MyPhone be able to pass along the Prepend or Append information for call groups, queues, etc.

    Both would be great. Any idea on when either of these enhancements may be available?

    Thanks,
    Joe
     
  8. oedlan

    Joined:
    Nov 3, 2008
    Messages:
    18
    Likes Received:
    0
    I hope so. I second Jim's suggestion 8|
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.