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MyPhone Install File?

Discussion in '3CX Phone System - General' started by Jono, Jul 23, 2013.

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  1. Jono

    Jun 29, 2013
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    Hello - I have about 60 users who all have the MyPhone application on their computers. They got it in the usual way: load it in a web browser, then click the download link in the upper-right corner. Sometimes Silverlight has to install or update, but they're off and running. They then click the update button and install the components update.

    I have a couple of computers, however, that cannot view MyPhone even in the browser. The errors are Silverlight errors. It says that Silverlight can't install because there's already a newer version installed. I tried uninstalling Silverlight, but there must be something left behind, because the version that installs is the later version, or it errors out saying that Silverlight is already installed. The only thing in the browser window is a Silverlight install button.

    I'm guessing the updated version can use the latest Silverlight, but I have no way to test that without the install file for the latest version of MyPhone. The Components update is just that: components update, not a full install file.

    Is the install file available anywhere?


    3CX v11
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