myphone more limited than assistant in v10?

Discussion in '3CX Phone System - General' started by needle, May 24, 2011.

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  1. needle

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    hello all,
    am I missing something or I cannot accomplish some tasks anymore with myphone and v10?
    with 3cx assistant I could set the status of any registered extension, is there a way to do that with myphone?
    thanks and best regards.
     
  2. davidbenwell

    davidbenwell Active Member

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    Yes you stll can do this, but you need the paid version of 3CX
     
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  3. netswork

    netswork Active Member

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    David, How do you do this? I have the full version but I dont see where I can change the status of other extensions other than the extension I am logged in as.
     
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  4. davidbenwell

    davidbenwell Active Member

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    have you set groups up and if so, are you listed as the administrator
     
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  5. netswork

    netswork Active Member

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    Yes.

    For example I have a group called "support" with 4 extensions. My extension is the administrator with all options checked. I can do things such as barge, whisper,etc. But I dont see where I can edit the status of another extension.

    If I right click on another extension there is call, chat, call mobile, vm, intercom, log in queues, and create conference. I am sure I am just not looking in the correct place.
     
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